Managing your web hosting account efficiently is key to maintaining a healthy website. Sometimes, issues such as cluttered data, unnecessary files, or conflicting settings can disrupt smooth operations. In such situations, knowing how to reset your cPanel account can be extremely helpful. Whether you’re a beginner or a developer trying to start fresh, this guide will walk you through the entire process, step-by-step.
How to Reset Your cPanel Account is useful when you want to clean out all website files, databases, email accounts, and other customizations without cancelling your hosting plan. At Hostrago, we understand how crucial it is to keep your cPanel optimized, which is why we’ve put together this detailed, SEO-friendly, and highly-rankable blog for you.
What Happens When You Reset Your cPanel Account?
When you reset your cPanel account, all files, email accounts, MySQL databases, FTP users, and domains are deleted. It’s like wiping your hosting space clean and starting anew.
Step-by-Step Guide How to Reset Your cPanel Account
1. Log in to Your cPanel Dashboard
Once you’ve logged in to your hosting account (like Hostrago.com), you’ll be directed to the cPanel dashboard. This is where you can manage all website and email settings — including your domain configurations, email, and even change the timezone for cPanel in webmail.
2. Navigate to the ‘Domains’ Section
Refer to the second screenshot provided.
- On your cPanel dashboard, scroll down to the Domains section.
- Click on the ‘Domains’ icon. This will take you to a screen where all your domains are listed and manageable.
This area allows you to:
- Add new domains or subdomains.
- Redirect traffic.
- Force HTTPS.
- Manage DNS settings.
Note: Before changing advanced settings such as timezone, it’s a good idea to ensure that your domain and hosting environment are properly configured.
3. Manage Your Domain Settings
Refer to the first screenshot provided.
You’ll now see a list of all the domains associated with your hosting account.
- Find the domain you want to manage.
- On the right side, click on the “Manage” button.
🔁 You can also:
- Check redirection status (“Not Redirected” in this case).
- Enable or disable Force HTTPS Redirect.
- Create an email for the domain directly.
- Click on the Remove Domain Button.
Important: Deleting a domain from your cPanel account does not delete or cancel the domain registration itself. You will still retain ownership of the domain, but it will no longer be linked to your hosting environment. If you wish to cancel, renew, or transfer the domain, you must do so through your domain registrar, not via cPanel.
4. Log in to Your cPanel and Open File Manager
To begin resetting your cPanel account, first log in to your hosting control panel provided by HostraGo. Once logged in, follow these steps:
1️⃣ Navigate to File Manager — this tool helps you manage all your website files.
2️⃣ Locate the public_html directory in the left sidebar. This folder contains your website’s files.
5. Select All Files in public_html and Delete Them
Now, it’s time to clear out your website files to reset your account:
1️⃣ Click on public_html to open it.
2️⃣ Click Select All on the top menu to highlight every file and folder inside.
3️⃣ Click Delete to remove the selected files.
6. Confirm Permanent Deletion
After clicking delete, a confirmation dialog will appear:
✅ Check the box “Skip the trash and permanently delete the files” to ensure everything is removed immediately.
✅ Click Confirm to proceed.
This step permanently clears your website data, so make sure to back up any important files before proceeding.
Tip: When managing multiple addon domains, remember that each one has its own folder within your home directory. To fully remove an addon domain, you might also need to manually delete its associated files from that specific directory.
7. Delete FTP Accounts
- Go to FTP Accounts.
- Delete each account listed.
Note: Removing an FTP account won’t delete the files it uploaded. Be sure to manually remove any leftover files using the File Manager to free up space.
4. Remove Unnecessary Databases
If you want a complete reset, you should also remove old databases:
- Go back to your cPanel home.
- Click on MySQL Databases under the Databases section.
- Locate and delete any databases you no longer need.
Conclusion
Resetting your cPanel account can seem overwhelming, but with the right steps, it’s a straightforward process. Whether you’re starting a new project or cleaning up old configurations, knowing how to reset your cPanel account is essential. Make sure to follow this guide carefully and bookmark our Hostrago Blog for more tutorials and tips.
