Terms & Conditions

Welcome to HostraGo (referred to as “we”, “us”, or “our”). By accessing or using our website www.hostrago.com or purchasing our domain and hosting services, you agree to be legally bound by the terms and conditions set forth below. If you do not agree with these terms, please do not use our services.

These Terms & Conditions govern your use of our website, products, and services. Please read them carefully.

1. Acceptance of Terms

By registering, purchasing, or using any of our services, you agree to comply with and be bound by these Terms & Conditions, our Privacy Policy, and other policies displayed on our website.

2. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our services. By using our services, you confirm that you meet this requirement.

3. Services Offered

HostraGo provides a range of services, including but not limited to:

  • Domain registration, transfer, and renewal

  • Shared hosting, cloud hosting, WordPress hosting, and DMCA-ignored hosting

  • VPS and dedicated server solutions

  • SSL certificates and related hosting tools

We reserve the right to modify or discontinue any service at any time without prior notice.

4. Account Responsibility

You are responsible for maintaining the confidentiality of your login credentials. Any activity that occurs under your account is your responsibility. Please notify us immediately if you suspect unauthorized access.

5. Prohibited Activities

You agree not to use our services for any unlawful or prohibited activities, including but not limited to:

  • Hosting or distributing malware, viruses, or malicious software

  • Phishing, spamming, or sending unsolicited bulk emails

  • Hosting illegal content, including pirated software or copyrighted material

  • Conducting activities that violate applicable laws or regulations

  • Overloading or attempting to disrupt the server environment

We reserve the right to suspend or terminate accounts involved in such activities.

6. Payment and Billing

You agree to pay all applicable fees associated with the services you purchase. Payment terms include:

  • Prices displayed are exclusive of taxes (see our Refund Policy)

  • Invoices must be paid on or before the due date

  • Late payments may result in service suspension or termination

  • Payments made via bank transfer are non-refundable but added as account credit

7. Refund Policy

Our services come with a 7-day money-back guarantee, applicable only to first-time shared, cloud, WordPress, and DMCA hosting purchases. Full refund policy details can be found on our Refund Policy page.

8. Suspension and Termination

We may suspend or terminate your account under the following conditions:

  • Violation of these Terms & Conditions

  • Non-payment or chargeback of dues

  • Use of services for illegal or prohibited purposes

  • Abuse of system resources or hosting limitations

No refund will be issued for accounts suspended or terminated for cause.

9. Resource Usage

Users are expected to use server resources (bandwidth, storage, CPU, etc.) responsibly and in accordance with the plan limits. Excessive use may lead to temporary throttling, additional charges, or suspension.

10. Backups and Data

While we may offer backup services, it is your sole responsibility to regularly back up your website and data. HostraGo is not liable for loss of data under any circumstances.

11. Intellectual Property

All content on HostraGo’s website—including but not limited to text, images, logos, trademarks, and software—is the intellectual property of HostraGo or its licensors. Unauthorized use or reproduction is prohibited.

12. Limitation of Liability

HostraGo shall not be held liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data, profits, or business arising from service use

  • Downtime or service interruptions due to technical issues, third-party failures, or maintenance

Our total liability in connection with any service is limited to the amount you paid for that service during the prior 12 months.

13. Indemnification

You agree to indemnify, defend, and hold harmless HostraGo, its employees, affiliates, and partners from any claims, damages, or expenses arising from your use of our services or violation of these terms.

14. Modifications

We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page with the effective date. Your continued use of our services implies acceptance of the updated terms.